ASR Truck & Trailer Repair

Chester Sanders 3 months ago

My truck broke down on the highway and I called ASR Truck & Trailer Repair for truck maintenance help. They found a turbo problem and worn tires and fixed everything with fast service and clear communication. I really appreciate their truck & trailer repair shop and DOT inspection service that made sure my rig was safe again.

Marius Onisoru 6 months ago

Saturday noon I had a radiator leak and called their shop to got a quote of $2900.00 to replace it and they could get it done same day.. perfect, so I thought.Got there and they pulled the radiator out in 2-3 hrs and when they got the new one they realized it was not the same as old one.Owner said he might be able to exchange it on Sunday which he did.(he was nice enough to give me a ride to town to nearest hotel). Sunday back to the shop they got new radiator in put coolant in but it was leaking everywhere and realized they put it together wrongly … pulled radiator out again and corrected the problem and reinstalled it,done by 7:00 pm. The issue I had was the final bill which came up to $4000 more than the initial quote. Not at any point in time has anyone got the VIN number off the truck to get the right part. nor have they said anything about the extra charges. Very very shady people, incompetent, dishonest and misleading. They get you in the shop with one quote and when the work is done you get slapped with a much higher bill.

Ramon Robbins 6 months ago

I had a great experience with ASR Truck & Trailer Repair for truck repair. Their team quickly diagnosed the issue and got my truck back on the road faster than expected. The work was done professionally, and the pricing was fair with no surprises. I highly recommend them to anyone needing reliable and efficient truck repair services.

KENYATIS GRIFFIN 7 months ago

I like to thank the owner Ray and the Machanic David. Both of them took me out to lunch while waiting for my repair to get finished. Most importantly this shop took on a job that many Mechanics will not do because of the location of the part on the truck. My truck kept breaking motor mounts every 6 months and I was advised by other shops to update grade my motor mount from a two bolt motor mount to a 4 bolt motor mount. Changing these is not a easy job and I understood why when I saw the location. To change the bolts there's no way for a impact wrench to get to them to breaks the bolts lose. Thanks David you are a real trooper breaking those bolts to change them motor mounts. I really appreciate the professionalism around the whole shop.

Богдан Муравицкий a year ago

I had a very bad experience with this shop. I called in advance and asked if they had a brake drum hub for my trailer in stock. They told me they did and that I could come to their shop. When I arrived, nobody was there — I had to wait 4 hours for someone to show up. Then, after they finally arrived, they told me they actually didn’t have the part. This was on Saturday. They promised me that on Sunday they would come to my truck stop and replace it. I explained to them many times how important it was not to let me down because my customers were waiting for the load that I had to deliver on Monday. On Sunday, they called again and said they still didn’t have the part. I asked how early they could fix it on Monday, and they promised to have the part by 7:30 AM and that the job would take 2 hours. On Monday morning they came to my truck stop, looked at the trailer for a while, and then told me to bring it to their shop. Once I brought it there, they started working for 10 minutes, then disappeared for 2 hours, and repeated this cycle the entire day. Because of this, I was only able to leave at 5 PM. Terrible service. They don’t keep their word, they waste people’s time, and they pu